General Terms
On
“Ozeir Group OOD”

Section I “SUBJECT”

Art. 1. These general terms and conditions are intended to regulate the relations between OZEIR GROUP OOD, Sofia, Triaditsa district, 33 Gurguliat Str., Hereinafter referred to as SUPPLIER, and the clients, hereinafter referred to as USERS, on the e-shop www.ozeirgroup.com, hereinafter referred to as “E-SHOP”.                                              

                                                    Section II “SUPPLIER DATA”

Art. 2. Information according to the Electronic Commerce Act and the Consumer Protection Act:

  1. Name of the Supplier: OZEIR GROUP OOD;
  2. Headquarters and address of management: Sofia, Triaditsa district, 33 Gurguliat Str .;
  3. Entry in public registers: UIC: 203358360;
  4. Correspondence details: phone: 00359883787800, e-mail: kingofrange@hotmail.com
  5. Supervisory authorities:

             (1) Commission for Personal Data Protection

Address: Sofia 1592, Prof. Tsvetan Lazarov ”№ 2,

tel .: (02) 91 53 555

fax: (02) 91 53 525

Email: kzld@cpdp.bg

Website: www.cpdp.bg

(2) Consumer Protection Commission

Address: p.k. 1000, Sofia, 1 Vrabcha Str., 3rd, 4th and 5th floors,

tel .: 02/933 05 65

fax: 02/988 42 18

hotline: 0700 111 22

Website: www.kzp.bg.

 Section III “CHARACTERISTICS OF THE E-SHOP

Art. 3. The e-shop is available at the following internet address, namely: www.ozeirgroup.com, through which the Users have the opportunity to conclude contracts for purchase and sale and delivery of the goods offered by the E-SHOP, including the following:

To register and create a profile for viewing the E-SHOP and use the additional services to provide information

  1. To make electronic statements in connection with the conclusion or execution of contracts with the E-SHOP through the interface of the page of the E-SHOP, available on the Internet;
  2. To conclude contracts for purchase and sale and delivery of goods offered by the E-SHOP;
  3. To make any payments in connection with the concluded contracts with the E-SHOP, according to the payment methods maintained by the E-SHOP.
  4. To receive information about new goods offered by the E-SHOP;
  5. To review the goods, their characteristics, prices and delivery conditions;
  6. To be notified of the rights arising from the law mainly through the interface of the E-SHOP website;
  7. To exercise the right of withdrawal from the contract concluded at a distance for the goods offered by the Supplier, for which the right of withdrawal from the contract is applicable;

 

Art. 4. The Supplier delivers the goods and guarantees the rights of the Users, provided by law, within the framework of good faith, the criteria and conditions adopted in practice, consumer or commercial law.

 

Art. 5 (1) The users conclude a contract for purchase and sale of the goods offered by the E-SHOP through the interface of the Provider, accessible on its website or other means of communication at a distance.

         (2) By virtue of the contract concluded with the User for purchase and sale of goods, the Provider is obliged to deliver and transfer the ownership to the User of the goods determined by him through the interface.

(3) The Users pay to the Provider remuneration for the delivered goods according to the conditions determined on the E-SHOP and the present general conditions. The remuneration is in the amount of the price announced by the Provider at the address of the E-SHOP on the Internet.

(4) All prices announced on the site are in the currency “euro” (€).

(5) The Provider delivers the goods ordered by the Users within the terms and conditions specified by the Provider on the website of the e-shop and in accordance with these general conditions.

(6) The price for the delivery shall be determined separately and explicitly from the price of the goods.

 

Art. 6 (1) The User and the Provider agree that all statements between them in connection with the conclusion and execution of the contract of sale may be made electronically and through electronic statements within the meaning of the Electronic Document and Electronic Signature Act and Art. 11 of the Electronic Commerce Act.

        (2) It is assumed that the electronic statements made by the Users of the E-SHOP are made by the persons specified in the data provided by the User upon registration, if the User has entered the relevant e-mail and password for access.

(3) It is assumed that the electronic statements made by the Users of the E-SHOP have been made by the persons indicated in the data provided by the User when ordering the goods, in case he makes an order without registration in the E-SHOP.

 

                           Section IV “USE OF E-SHOP”

Art. 7. (1) In order to use the E-SHOP for concluding contracts for purchase and sale of goods, the User may register electronically in the E-SHOP and submit an order application, using the personal data and information entered by him in the already created profile, or to submit an application for the order without registering in the E-SHOP.

        (2) In order to create an account in the E-SHOP, the User must perform the following actions:

  1. On the home page of the E-SHOP to select the “Login” button;
  2. Select the “Create an account” button;
  3. In the “Register” section, enter the following data:
  4. 1. Current email address;
  5. 2. Password.
  6. After reading the privacy policy to select the “Register” button to complete the registration in the E-SHOP.

(3) When creating an account in the E-SHOP, by filling in their data and pressing the “Register” button, the User declares that he is familiar with these general conditions, agrees with their content and undertakes to comply with them unconditionally.

(4) The Provider confirms the registration made by the User by sending a letter to the e-mail address specified by the User.

(5) Upon registration, the User is obliged to provide accurate and up-to-date data. The user promptly updates the data specified in his registration in case of change.

 

Art. 8. (1) The e-mail address provided during the initial registration of the User, as well as any subsequent e-mail address used for exchange of statements between the User and the Provider, is “Primary e-mail address” within the meaning of these general conditions. The user has the right to change his Primary contact email address.

(2) In case of change of the Main contact e-mail address, the Provider shall inform the User about the made change, by e-mail, sent to the Basic contact e-mail address indicated by the User before making the change under ap. 2.

(3) The Provider shall not be liable to the User for illegal change of the Main contact e-mail address.

 

 

Section V “TECHNICAL STEPS FOR CONCLUSION OF A PURCHASE     CONTRACT”  

Art. 9. (1) The users mainly use the interface of the Provider’s page in order to conclude contracts for purchase and sale of the goods offered by the Provider in the E-SHOP.

(2) In order to conclude a contract for purchase and sale of goods and services through an E-SHOP without registration, the User shall perform the following actions for drawing up / ordering the order:

  1. should select / state the quantities of goods and services selected by him by pressing the “Buy” button, whereby the ordered quantities of goods and services are transferred to his consumer “Basket”.
  2. In case the User has a PROMO discount code, he can enter it and select the button “Apply PROMO code”
  3. From the shopping cart, select the “Complete order” button.
  4. In the section “Billing address” it is obligatory to provide his personal data, among which:
  5. 1. Name / Company;
  6. 2. Surname;

4.3. State;

  1. 4. Street or neighborhood;
  2. 5. City;
  3. 6. District;
  4. 7. Postal code
  5. 8. Telephone number
  6. 9. E-mail;
  7. After reading the terms and conditions of the site to check the box with which he declares that he agrees with them;
  8. Select the “Continue to payment” button;
  9. To pay for the order through the selected / available payment method;
  10. Complete the order.

(3) When submitting an application for concluding a contract for purchase and sale of goods and services through an E-SHOP, the User, who has registered on the website of the Provider and entered his account, shall perform the steps under ap. 2, using the personal data and the information provided by him when creating the account.

(4) The contract shall be concluded in Bulgarian or in English.

(5) The contract between the Provider and the User represents the present general conditions, available on the site of the E-SHOP.

(6) A party to the contract with the Provider is the User according to the data provided during the registration and contained in the personal profile of the User. For the avoidance of doubt, these are the data with which an account has been created in the E-SHOP.

(7) In case of a contract for purchase and sale of goods without registration in the E-SHOP, a party to the contract with the Provider is the User according to the data provided by him at the formation / completion of the order.

(8) The contract for purchase and sale of goods is considered concluded from the moment of completion of the order by the User through the interface of the E-SHOP.

(9) For the conclusion of the contract for purchase and sale of goods, the Supplier shall explicitly notify the User in an appropriate manner by electronic means.

(10) The statement for concluding the contract and the confirmation for its receipt shall be considered received when their addressees have an opportunity for access to them.

(11) The Supplier delivers the goods to the e-mail address indicated by the Users and is not responsible in case the data specified by the Users are incorrect or misleading.

 Art. 10. (1) Users enter into a contract of sale with the Provider, using the relevant functionality in the interface of the E-SHOP, entering their account in the E-SHOP and order the goods, or directly order the goods, in case they are not registered.

 

Section VI “SPECIFIC OBLIGATIONS OF THE SUPPLIER. CONSUMER PROTECTION “

 

Art. 11. The rules of this Section VI of these general conditions apply to Users for whom, according to the data provided during the registration in the E-SHOP and at the conclusion of the contract of sale, it can be concluded that they are consumers within the meaning of the Act. on Consumer Protection, the Electronic Commerce Act and / or Directive 2011/83 / EC of the European Parliament and of the Council of 25 October 2011.

Art. 12. (1) The main characteristics of the goods offered by the Supplier are defined in the profile of each product on the site of the E-SHOP.

(2) The price of the goods including all taxes is determined by the Supplier in the profile of each product on the site of the E-SHOP.

(3) The value of the postage and transport costs, not included in the price of the goods, shall be determined by the Provider and shall be provided as information to the Users before concluding the contract.

(4) The manner of payment, delivery and performance of the contract is determined in these general terms and conditions, as well as the information provided to the User on the website of the Provider.

(5) The information provided to the Users under this article is up-to-date at the moment of its visualization on the website of the Provider before the conclusion of the contract for purchase and sale of goods.

(6) The supplier shall indicate before the conclusion of the contract the total value of the order for all goods contained therein .

(7) Users agree that all information required by the Consumer Protection Act may be provided through the interface of the e-SHOP platform or e-mail.

 

Art. 13. The User agrees that he must pay to the Supplier the total price of the goods and their delivery at the time of concluding the contract for purchase and sale of goods.

Art. 14. (1) The user has the right, without paying compensation or penalty and without stating a reason, to withdraw from the concluded contract within 14 days, as of the date of acceptance of the goods.

1.Users may use the standard withdrawal form according to Annex № 6 of the Consumer Protection Act /https://www.kzp.bg/standarten-formulyar-za-uprazhnyavane-pravo-na-otkaz-pri-online-pokupki /.

 

(2) The right of refusal under ap. 1 shall not apply in the following cases

  1. for delivery of goods, made to order of the User or according to his individual requirements;
  2. for delivery of goods, which due to their nature may deteriorate their quality or have a short shelf life;
  3. for delivery of sealed goods, which are unsealed after their delivery and cannot be returned due to reasons related to hygiene or health protection;
  4. for delivery of goods, which after they have been delivered and due to their nature have mixed with other goods, from which they cannot be separated;

(3) When the User has exercised his right to withdraw from the distance or off-premises contract, the Provider shall reimburse all amounts received by the User, without delivery costs, without undue delay and not later than 14 days from the date on which the goods were sent back to the Supplier. The Provider refunds the amounts received using the same means of payment used by the User in the initial transaction, unless the User has expressly agreed to use another means of payment and provided that this does not involve costs for the User.

(4) Upon exercising the right of refusal, the costs for return of the delivered goods shall be at the expense of the User and the costs for return of the goods shall be deducted from the amount paid by the User under the contract. The Supplier is not obliged to reimburse the additional costs for delivery of the goods, when the User has explicitly chosen a method of delivery of the goods, other than the cheapest type of standard delivery offered by the Supplier.

(5) The User is obliged to store the goods received by the Supplier and to ensure the preservation of their quality and safety during the term under ap. 1.

(6) The User may exercise his right to withdraw from the contract with the Provider by sending a standard written statement to the Provider.

(7) When the Supplier has not offered to collect the goods himself, he may withhold payment of the amounts to the User until he receives the goods or until the User provides proof that he has sent the goods back, whichever occurs earlier.

 

Art. 15. (1) The term of delivery of the goods and the starting point from which it runs is determined for each product separately when concluding the contract with the User through the website of the Supplier, unless the goods are ordered in one delivery.

(2) In case the User and the Provider have not set a delivery time, the delivery time of the goods is 30 working days from the day following the sending of the User’s order to the Provider through the e-shop website.

(3) If the Supplier cannot fulfill the contract due to the fact that he does not have the ordered goods, he is obliged to notify the User and to refund the amounts paid by him within 14 working days from the date on which the Supplier should have fulfill its obligation under the contract.

 

Art. 16. (1) The Supplier or the forwarding company selected by him shall hand over the goods to the User after certifying the fulfillment of the requirements for providing information to the User according to the Consumer Protection Act.

(2) The User and the Provider shall certify the circumstances under ap. 1 in writing at the time of delivery by handwritten signature, unless otherwise agreed.

(3) The User and the Provider agree that the requirements under ap. 1 will be observed if the certification is performed by a person for whom according to the circumstances it can be concluded that he will transmit the information to the consumer – party to the contract.

 

Section VII “OTHER CONDITIONS”

Art. 17. The Supplier delivers and delivers the goods to the User within the term determined at the conclusion of the contract.

Art. 18. Upon delivery, the Supplier shall determine the forwarding company used by him.

Art. 19. The User must inspect the goods at the time of delivery and delivery by the Supplier or the shipping company selected by him and if he does not meet the requirements to notify the Supplier immediately.

                        

                                      Section VIII “PROTECTION OF PERSONAL DATA”

Art. 20. (1) The Provider shall take measures for protection of the personal data of the User according to the Personal Data Protection Act.

(2) For reasons of security of the personal data of the Users, the Provider will send the data only to the e-mail address, which was indicated by the Users at the time of the order.

(3) The Provider accepts and announces on its website a Privacy Policy.

(4) The Users agree that the Provider has the right to process their personal data necessary for the execution of the orders in the E-SHOP and the execution of the contract.

Art. 21. At any time, the Provider has the right to require the User to identify himself and certify the authenticity of each of the circumstances and personal data announced during the order.

 

Section IX “AMENDMENT AND ACCESS TO THE GENERAL  

                                                    CONDITIONS

Art. 22. These general terms and conditions may be amended by the Provider, for which the latter will publish these general terms and conditions on its website together with all additions and amendments in there.

 

Section X “TERMINATION”

Art. 23. The present general conditions and the contract of the User with the Provider are terminated in the following cases: upon termination and declaration of liquidation or declaration of insolvency of one of the parties to the contract; by mutual consent of the parties in writing; unilaterally, with notice from each of the parties in case of non-fulfillment of the obligations of the other party; in case of objective impossibility of any of the parties to the contract to perform its obligations.

 

Section XI “OTHER CONDITIONS”

Art. 24. The possible invalidity of any of the provisions of these general terms and conditions will not lead to the invalidity of the entire contract.

Art. 25. The laws of the Republic of Bulgaria shall apply to the issues not settled in this contract, related to the implementation and interpretation of this contract.

Art. 26.  All disputes between the parties to this contract will be resolved by the competent court or the Consumer Protection Commission.